The following terms shall have the following meanings:
EES Vital: the private company Vibrant Lifestyle Collective BV with VAT number DE366412973.
Customer: any natural person or legal entity with whom an agreement has been entered into.
Products/Services: all items that the Customer can purchase from EES Vital, especially sessions in the Energy Enhancement System.
These General Conditions apply to all offers, quotations, orders, and purchases of Products/Services between EES Vital and the Customer.
EES Vital makes these General Conditions available on its website www.ess-vital.com.
The Customer acknowledges and accepts these General Conditions.
EES Vital reserves the right to amend these General Conditions at any time by publishing a new version on the aforementioned website. Any order placed by the Customer after EES Vital has published this new version implies the Customer’s acceptance of the latest published version.
If EES Vital has allowed deviations from these General Conditions, whether explicitly or implicitly, for a short or longer period, this shall not affect its right to demand strict compliance with these General Conditions at any time.
If an offer or any other proposal from EES Vital has a limited validity period or is subject to conditions, this will be explicitly mentioned.
The offer or any other proposal from EES Vital contains sufficient information for the Customer to understand the rights and obligations associated with its acceptance.
Unless explicitly stated otherwise, the prices for the Products/Services communicated and/or published by EES Vital are always in euros and inclusive of VAT. The reservation of a Service will be invoiced at the prices and conditions in force at the time of the order/reservation acceptance.
EES Vital is not bound by price statements that are obviously incorrect, such as printing or typographical errors. The Customer cannot derive any rights from unlawful price information.
EES Vital has the right to adjust the prices of the Products/Services.
The Customer cannot claim a discount for cash payment.
The Customer is solely responsible for the order and payment. If the order is placed by a third party, it is deemed to have been done on behalf and for the account of the Customer.
The payment by the Customer to EES Vital for the purchase of one or more Products/Services is as follows: when making a reservation online, the Customer can choose to pay directly online or pay on-site. The total amount is due by the Customer no later than just before the start of the appointment. This can be paid on-site in cash or in advance online through multiple electronic payment options. If the Customer cannot pay upon arrival for the session, access may be denied.
Invoices can be issued upon request and are payable no later than 21 calendar days after the invoice date or on the day of the activity (whichever is earlier). Any delay in payment will automatically and without notice entail an interest of 2% per month for the debtor, increased by an administrative cost of EUR 20.
If a cancellation occurs (both by the Customer and EES Vital) earlier than 1 day (24 hours) before the start of the session, a refund of 100% of the amount paid will be applied. The refund will be made via the same provider used for the original payment, unless otherwise agreed with the Customer.
A cancellation within 24 hours before the start of the session will result in a refund of only 50% of the amount paid. The refund will be made via the same provider used for the original payment, unless otherwise agreed with the Customer. If the amount due for the reservation has not yet been paid, the same rules apply: the amount must be paid accordingly.
If EES Vital cancels your booking for any reason, you are entitled to a full refund of the amount already paid or you may opt for a free rescheduling. You cannot claim compensation for any expenses you incur (e.g. travel expenses) as a result of EES Vital’s cancellation.
If you wish to change your booking (time, date, number of people), you can do so free of charge up to 1 day (24 hours) before the start of the booking. Any changes are only final after you have received written confirmation from us. Changes are subject to availability and can be made online.
If you wish to change your booking within 24 hours before the start of your reservation, you must do so by telephone via the number listed on www.ees-vital.com/contact. An administrative fee of EUR 20 will be charged. Changes are subject to availability.
Purchased subscriptions/packages are valid for one year from the date of purchase and are personal and non-transferable.Once purchased, packages are final and non-refundable.
Our subscriptions remain fully valid even if we relocate.
There is no right to a refund or early termination due to the relocation.
By using the subscription at the new location, our customers expressly acknowledge the continued validity of the existing terms and conditions.
For the continuation of subscriptions at the new location, the opening hours and service conditions at that location apply, which may differ from the previous conditions.
EES Vital adheres to a fixed schedule. If you arrive later than the agreed time, you can still participate in the session, but the session will not end at a later time. The duration of your stay will be shortened accordingly. In this case, there is no right to (partial) refund, in any form.
During your session, you should use our reclining chairs. Blankets and cushions are provided in our space.
Eating in the space is not allowed, but you can have a snack in the designated reception area.
Drinking water is available in the space, and its use is free of charge.
You are allowed to leave the space during the session to use the restroom.
The use of mobile phones or iPads is allowed, as long as they do not produce any sounds. We recommend leaving your phone outside or in your bag. If you still wish to take it with you, we will ask you to put it on airplane mode.
We ask you not to talk or whisper in the space. Please try to be as quiet as possible at all times to avoid disturbing others and give them the chance to relax.
The EESystem must not be touched under any circumstances. The installation is carefully aligned to provide an optimal experience. Failure to comply with this rule may result in your access to the session being denied.
EES Vital is accessible for standard wheelchairs. If you book a session with us and arrive with a wheelchair, please inform us in advance via welcome@ees-vital.com. We would like to know any dimensions and additional assistance you may need to help you as best as possible. You are allowed to attend the session in your own wheelchair.
You can park your vehicle in the designated parking area which you will receive due direction to on arrival. If everything is full, you can park along the street.
EES Vital does not provide medical advice, make diagnoses, and our sessions may not be considered as medical treatment. For medical advice, contact your doctor or another professional healthcare provider. Customers are advised to timely present medical questions, complaints, or symptoms to the treating physician or other healthcare professional in order to receive professional examination, diagnosis, and possibly medical care. Customers are advised never to postpone seeking professional care or disregard medical advice already obtained based on the information on our website.
EES Vital cannot be held liable for damage to persons, goods (including the Products), animals, services, etc., that would directly or indirectly result from our Products/Services, except in cases of fraud or deception.
Personal data that EES Vital collects will only be used for the purpose clearly described in the software or to contact you to provide the best possible service. We do not disclose or sell this information to third parties. You have the right to access, modify, or delete this data.
Your data will only be kept digitally.
The contractual relationship between EES Vital and the Customer is exclusively governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the Dutch-speaking Courts of the judicial district of Ghent.
Your healing and transformation begin here.
EES Vital offers advanced therapeutic technologies and compassionate care to support your holistic wellness journey. Founded by Sandra and Nicole, we provide Energy Enhancement System sessions, holistic advice, and personalized therapies in a welcoming environment. Our mission is to empower your path to vibrant health and well-being.
Our location:
Hauptstrasse 242
79576 Weil am Rhein (Lörrach)
Germany
